"The problem more generally is that there was too little critical thinking. This problem is known as groupthink, and it frequently occurs in long-standing, highly cohesive groups. Members of such groups often have such a strong desire to stay together and support the group that they suspend their critical thinking and reality testing. In short, they conform too much, too quickly, and too easily.
What is even stranger about groupthink is that it has a certain sort of self-inflicted quality about it. Because the members of the group are so highly motivated to get along, they may engage in selfcensorship. They may keep their concerns to themselves. After all, no one wants to rock the boat. Yet this only makes things worse. If all of the members in the group keep their concerns to themselves, then it will appear that everyone agrees, even if he or she does not. This is called the illusion of unanimity. If everyone agrees (or at least seems to), then the decision must be a good one.
The illusion of unanimity can give rise to another illusion that works something like this: “we are an extremely competent group of doctors, we have made lots of amazing diagnoses in the past, and we all agree on this latest diagnosis. How can we possibly be wrong?” This is called the illusion of invulnerability. The group convinces itself that it cannot be wrong."
House and Psychology: Humanity Is Overrated – Ted Cascio
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